What Is This About?

If you received an email or letter about a data breach from Citizens Bank, your sensitive personal information may be at risk from a recent data breach. Our firm is investigating this incident and can help you understand your rights and legal options.

What Happened?

On September 10, 2026, Citizens Bank (“Citizens”) identified an issue that allowed some data to be accessed by an unauthorized third party. In a filing with the Attorney General of California, Citizens states that the security issue has been remediated. Further information about the breach, such as the full scope of affected persons and information, and the method(s) of unauthorized access, have not yet been made public by Citizens or otherwise remain under investigation.

On October 19, 2026, Citizens posted a sample notice regarding the data breach on the website for the Attorney General of California. On October 20, 2026, Citizens’ report to the Texas Attorney General was published on the Texas AG’s website, indicating that 14,371 Texans are among those affected. Affected individuals are being notified by Citizens via U.S. Mail.

What Information Was Impacted?

According to Citizens Bank’s public disclosures, the following categories of information were involved:

• Names;
• Addresses;
• Social Security Numbers;
• Date of birth; and
• Potentially, other sensitive personal information.

What Action Can You Take?

Levi & Korsinsky, LLP is investigating whether affected persons are entitled to compensation. If you received a notice email or letter from Citizens Bank, there is no cost or obligation to participate. Follow the link below to find out about your rights and potential legal remedies available.