Report a Violation

Thank you for your report. Our team will review and follow up.

Open to new clients · Misleading emails

The sale said it ended tonight. It didn't.

Many states make it illegal to send marketing email with a false or misleading subject line.
Each qualifying email can count separately. The emails in your inbox are the evidence — don't delete them.

Free · under 2 minutes · no fees unless we recover for you

Do you qualify?

You may have a claim if…

A retailer sent you marketing emails with subject lines that weren't true. Any one of these is enough:

  • The deadline moved. A sale that was supposed to end at midnight ran for another week, announced again and again.
  • The discount had a catch. "50% off everything" turned out to exclude most of what you wanted.
  • You still have the emails. They're in your inbox, archive, promotions tab, or trash. That's what a case is built on.

Each qualifying email can count separately, so the number of messages matters. Statutory damages and filing deadlines are set by state law and differ from state to state. You do not need to have bought anything to start a review, and signing up for a retailer's list does not by itself defeat a claim.

How it works

Three steps. We handle everything in between.

You bring the inbox. We do the legal work.

01

Answer a few questions.

Which retailers, roughly how many emails, which state you were living in, and what you did with them. That's it.

Check your eligibility ~2 minutes
02

We read the subject lines. You track it.

Send screenshots if you have them. We match the subject lines against what the offers actually were, pull the campaign history, and keep you posted in plain English.

03

Collect your settlement.

If we recover on your behalf, our fee comes out of that recovery, never your pocket. Statutory damages are set by state law and vary from state to state, and outcomes vary by case.

Start now

What we look for

Four subject lines worth a second look.

You don't need to know the law. If your inbox looks like any of these, tell us.

"ENDS TONIGHT"

The deadline that moved

A sale meant to end at midnight that ran another week, with a fresh "final hours" email the next morning.

The urgency was the pitch.

"50% off everything"

The discount with a catch

A flat percentage promised up front, with the exclusions buried in the body or the site's terms.

"Everything" meant less.

"Buy one, get one free"

The offer that wasn't

A BOGO or free-gift claim that required a minimum spend or applied to a handful of items.

The condition changed the deal.

"Re: your order"

The false thread

Marketing dressed as a reply, a receipt, or a shipping notice so it looks like something you expected.

The format was the lie.

Illustrative patterns drawn from filed cases, not claims about any particular company. Whether a subject line violates a particular state's law depends on the email, the offer behind it, and, in some states, what the sender knew.

Straight answers

Where you lived changes your claim.

This is a fast-moving area of law, and we would rather tell you plainly than oversell it.

The law is not the same everywhere

Your state decides what you have to prove

Some states let you recover for a misleading subject line without showing you lost money. Others require more — including proof of what the sender knew when it hit send. Several have changed their rules recently, and the amount recoverable per email varies as well. What applies to you depends on where you were living when the emails arrived, not on where the company is based.

Tell us your state and we will tell you straight whether it is a fit.

What you did with the emails matters

Receiving them may not be enough on its own

Courts have divided over whether simply receiving a misleading marketing email is a real enough injury to bring a case, or whether you need to have opened it, read it, or acted on it. That question is being decided right now, and it affects where a claim can be filed. It is the reason we ask what you actually did with the messages, and why an honest answer helps more than a generous one.

A few emails you engaged with can be worth more than many you ignored.

States we are currently reviewing claims in

If you were living in one of these when the emails arrived, we would like to hear from you.

District of Columbia Indiana Kansas Maryland North Dakota Washington

This list may change as the case develops. If your state isn't here, it is still worth checking — we handle deceptive marketing claims under other states' laws as well.

Court rulings at early stages are not final decisions on the merits, and courts have reached different conclusions on several of these questions. Nothing here is a prediction about any particular case. [Add any L&K-filed matters before publishing.]

Before anything else

Stop deleting those emails.

Your inbox is the case file. Nothing here is required to start — it just makes your claim stronger and faster.

Already cleared them out? Check trash, archive, spam, and promotions first — deleted mail survives longer than people expect, and companies keep their own records of what they sent.
A screenshot of the message listSeveral subject lines and their dates in one image is the most useful thing you can send.
The full email, not just the subjectOptional. The body and footer show what the offer really was.
Order confirmationsOptional. If you bought during a promotion, the receipt ties the email to what you paid.

Why consumers trust us

A firm that takes on large companies — and has for decades.

We represent everyday people in class actions against some of the biggest names in retail, technology and finance.

$1B+
Won for our clients
A track record of significant recoveries
1,000,000+
Clients represented
Everyday people across America
$0
Upfront fees
You pay nothing unless we recover

Figures reflect the firm's practice as a whole, not any single case. Past results do not guarantee or predict a similar outcome in any other matter.

Questions

Short answers to the ones we hear most.

Still unsure? Start the check anyway — it's free, and we'll tell you straight if it isn't a fit.

Usually not. These laws generally aren't anti-spam rules about whether you wanted the email — they're about whether the subject line told you the truth. Some states' laws are older and their reach over mail you opted into is less settled, so it helps to tell us how you ended up on the list.

It can, and it's one of the first things we ask. Some courts have held that receiving an email you never read isn't a concrete enough injury for a case to proceed, and that question is still being worked out. A smaller number of emails you actually engaged with can be worth more than a large number you ignored — so please answer honestly.

Not every state does, and the ones that do don't all work the same way. The states we are currently reviewing claims in are listed above. What matters is where you were living when the emails were sent, not where you are now or where the company is based — so if you've moved since, you may still be covered. If your state isn't on the list, tell us anyway and we'll say straight whether it's a fit.

These laws generally set damages per violating email, or your actual damages if greater, plus attorneys' fees. The figures differ from state to state, and in some states also depend on when a case is filed. We won't quote a number before we know where you were living and have seen your emails. The count of qualifying messages is the main driver.

These are class actions — one or a few people bring the claim for everyone who got the same campaign. Most people covered never appear in court and never do anything beyond the initial review. We'll explain exactly what your role would be before you commit to anything.

Nothing up front, ever. Our fee is a percentage of any recovery. No recovery, no fee.

Please remember:

This page is general information, not legal advice, and we are not your lawyers until you sign an attorney-client agreement with us. This area of law is changing quickly, every case depends on its own facts, and courts have reached different results in these cases. Anything you share is confidential and used only to evaluate your claim.

Check your inbox. Then check your rights.

Two minutes. No cost. Before you do anything else, stop deleting those emails.

Check Your Eligibility

Free, confidential case review. No fees unless we recover for you.

Check Your Eligibility — free, 2 min

UNDER THE RULES OF CERTAIN JURISDICTIONS, THIS WEBSITE MAY CONSTITUTE ATTORNEY ADVERTISING.